100%
Blue chip client retention in 19 years100.0%
Callouts within SLA in 20232 hours 34 minutes
Average callout response in 202385.7% of callouts attended in <4 hours
Fairburn Heating Solutions
Here at Fairburn Heating Solutions Ltd, we believe that smart process industrial heating should never be the cause of downtime for our clients, and should increase productivity, efficiency and longevity.
Our approach to customer service is built on pride in our work, and from this, we have grown our reputation for excellence. We give our clients genuine fast responsive help when it’s required and take our services to the next levels of care and support.
From rectification programmes and preventative maintenance agreements through to critical asset management journeys; we build and strengthen our partnerships by effectively increasing our clients production uptimes and reducing critical downtimes.
Our commitment to continuous improvement ensures we are at the leading edge of our industry and coupled with over 85 years combined experience ensures your system is in safe hands.